Responsible Management VS. Outstanding Management

EFQM & Excellence, Publicaciones, publications

Responsible management and outstanding management are closely linked because they both pursue the same goal: the sustainability of the organization in a sustainable environment. But now, it has been imposed, at least in Europe, and driven by investors and governing stakeholders, the need for the sustainability of organizations and the sustainability of the environment (environmental, …

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The Process Map and Its Relation to the PDCA Cycle and The EFQM Model

EFQM & Excellence

The implementation of an effective process-based management is a global change management project that affects the organization culture (in particular, the relationship between people), resources (in particular, technological tools) and systems (in particular, management procedures). Therefore, we have to start from the “Vision of change” desired. The process map is a very powerful communication tool …

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