OBJETIVES

To understand the meaning of work teams, their structure and operation. Facilitate and learn techniques for their development, improve their efficiency and self-evaluation capacity to be high performance teams.

TARGET AUDIENCE

Middle management and personnel of the organization.

CONTENTS

  • Nature of leadership
  • Difference between group and team
  • Structure of the work team
  • Roles within the team
  • Team rules
  • Keys to building an effective team
  • Communication and conflict
  • Types of teams
  • Learning through teamwork

REMARKS

Enjoyable and participative training. Individual and group practical exercises. Use of theatrical techniques, audios and videos.